Temple University Kornberg School of Dentistry is pleased to offer you a web-based version of our computer systems called PatientAccess.
PatientAccess Dental Records Terms and Conditions
Acceptance of Terms and Conditions is required for you to access portions of your dental information online.
PatientAccess Dental Record Access
PatientAccess is an Internet application that enables a patient to have secure web-based access to portions of their Temple electronic dental record, and allows a secure, convenient communications channel with Temple University Kornberg School of Dentistry healthcare providers and authorized staff for non-urgent messages. Use of this service is optional. Your login name and password are key to protecting the confidentiality of your information. It is your responsibility to keep your password confidential. It is only known by you and can be changed online by you at any time. Your password is not known by anyone at Temple.
Patients may also give others the ability to have secure web-based access to portions of the patient’s Temple electronic dental record through Proxy access. Anyone with Proxy access to another’s patient’s electronic dental record will have their own login and password. You understand that if I grant Proxy address, my Proxy will have access to the same information I have access to.
Also, your PatientAccess messages may be viewed by other dental healthcare providers.
You understand that PatientAccess may not be available to you all the time due to system failures, back-up procedures, maintenance, or other causes beyond the control of Temple. Access is provided on an “as-is, as-available” basis and Temple does not guarantee that you will be able to access PatientAccess at any particular time.
You understand that Temple takes no responsibility for and disclaims any and all liability arising from any inaccuracies or defects in software, communication lines, virtual private networks, the internet or your internet provider (ISP), access system(s), computer hardware or software or any other service or device that you use to access PatientAccess. When PatientAccess is unavailable online, you should use other communication methods to gain access to your dental information and/or dental care provider.
Secure Messaging Rules
Please observe the following rules for messages sent through PatientAccess:
- 1. You MAY NOT SHARE your password with anyone; and
- 2. You will not send any messages requiring urgent attention. For all urgent matters, you will, without delay, call your dental care provider and/or go to the emergency department and/or call 911.
Your reponsabilities
By accessing or using PatientAccess you agree to be bound by all the terms and conditions of this Agreement and the PatientAccess Privacy Statement, below. Temple may modify this agreement and the privacy statement at any time, and you agree that such modifications are effective immediately upon their posting by Temple.
You agree that PatientAccess is a communication service offered as a convenience to Temple patients. You understand that it provides you online access to portions of your Temple patient dental record and that you are solely responsible for any sharing of its content that you intentionally or unintentionally communicate to others. You understand that messages will be routed to the appropriate department as necessary for handling, and therefore Temple providers and employees, other than your specific dental care provider, may be involved in addressing your request. Therefore, use of PatientAccess may not be appropriate for very sensitive information that you wish to discuss directly and confidentially with your provider.
You understand that you may receive messages, test results and other communications delivered via PatientAccess. Therefore, you might not receive this type of information from your provider through other types of communication (e.g. letters, telephone calls, etc.). You understand that the messages delivered to you via PatientAccess might contain information that is important to your health and well being and that it is your responsibility to monitor these messages timely. You agree that Temple, its dental care providers and employees are not responsible or liable for any loss, injury or claim of any kind that might result from a PatientAccess message that you fail to read and respond to in a timely manner.
Discontinuing Use of Temple Access Dental Record Access
You can dis-enroll from your PatientAccess Dental Record Access any anytime by completing the appropriate online request to dis-enroll or by calling your assigned dental clinic.
If Temple determines, at its sole discretion, that you (and/or your Proxy) have violated this agreement and/or abused this service, Temple reserves the right to discontinue your (and/or your Proxy’s) access to this service. You will be notified if Temple discontinues your (and/or your Proxy’s) access to PatientAccess patient electronic dental records.
Governance
This Agreement shall be governed by and construed in accordance with the internal laws of the Commonwealth of Pennsylvania.
Additionally, the pages on this site are subject to Temple University Kornberg School of Dentistry website’s general terms and conditions as set forth at www.temple.edu
NOTICE OF RISKS OF EMAIL COMMUNICATIONS
As a patient of Temple University Kornberg School of Dentistry (TUKSoD) affiliate you have the right to request we communicate with you by electronic mail (email). It is also your right to be informed in sufficient detail about the risks of communicating via email with your dental care provider or office, and how TUSoD will use and disclose provider/patient email.
PLEASE READ THIS INFORMATION CAREFULLY
Email communications are two-way communications. However, responses and replies to emails sent to or received by either you or your dental care provider may be hours or days apart. This means that there could be a delay in receiving treatment for an acute condition.
If you have an urgent or an emergency situation, you should not rely solely on provider/patient email to request assistance or to describe the urgent or emergency situation. Instead, you should act as though provider/patient email is not available to you and seek assistance by means consistent with your needs.
Additional Considerations in the use of email
- •Email messages on your computer, your laptop, tablet, cell phone and/or your PDA have inherent privacy risks – especially when your email access is provided through your employer or when access to your email messages are not password protected.
- •Unencrypted email provides as much privacy as a postcard, for example. You should not communicate any information with your dental care provider that you would not want to be included on a postcard that is sent through the post office.
- •Email messages may be inadvertently missed. To minimize this risk, TUSoD requires that you respond appropriately to a test email message before we will allow dental information about you to be communicated with you via email.
- •You can also help minimize this risk by using only the email address that you are provided at the successful conclusion of the testing period to communicate with your TUSoD providers or offices.
- •Once sent, an email message cannot be recalled or cancelled. Errors in transmission, regardless of the sender’s caution, can occur.
- •Your email message is not a private communication between you and your treating provider. In order to respond to your email, individuals at TUSoD other than your dental care provider may read your email message.
- •Email communications may become part of your dental record
Important information on Privacy Practices Regarding Protected Health Information is available clicking on its corresponding link on the main menu of this site (Top right of the pages)